- Nation wide centralized dispatching, for all your service needs 24⁄7 365 days a year. We never close.
- Our trained staff screen all incoming service calls or service emails to verify if a service call is actually required.
- Our dispatchers are available to solve problems over the phone such as service error code translation or verification of proper equipment operation.
- We liaison between manufacturers and our service partners to insure your equipment is operating to manufacture specifications at all time.
- Our trained staff insure each service call that is dispatched to our service partners, is detailed to include what parts and services are required Service partners arrive at your site with the correct parts reducing downtime and increasing first time fix rates.
- All invoices will be screened and verified before processing.
- Customer recieves proper service based on manufacture specifications and benchmarks.
AFG offers Training for on site associates on equipment maintenance and operation for complete detailed information about this program please contact: Kevin Geraldes Toll Free: 877-832-9739 Email: [email protected]